Careers

Yard Worker

Position: Full-time
Overall Summary of Duties
Responsible to assist in the overall operation and level of service given in the lumber yard. Ensures professionalism, customer service and store security is maintained at the highest level. He or she works in the yard as designated, serving customers, preparing loads, storing inventory, and maintaining yard clean-up.

Benefits include:

• Employee Group Benefits Plan
• RRSP Program
• Employee Discounts
• Competitive wages

Key Responsibilities

• Follow Richmond BMR standards.
• Ensure exceptional customer service is provided with every interaction.
• Ensure customers are created promptly after entering the yard.
• Carefully check all customer pickup slips and/or load build copies to be sure products are shipped accurately.
• Receive delivery trucks and place all new stock or special-order product in its correct spot as you receive it.
• Properly note and report any backorders, short ships, returns, etc.
• Receive delivery trucks and place all new stock or special-order product in its correct spot as you receive it.
• Load trucks the day before expected delivery dates as required.
• Maintain and handle each company vehicle as if he or she owns it.
• May be required to make deliveries when needed.
• Maintain and clean daily yard areas (lumber piles, shed and storage areas).
• In winter, shovel out lumber aisles, gas storage areas, rear deck, and store entrances.
• Attend store meeting, training sessions etc. as required.
• Work on additional assignments as assigned to you by the Store Owner.
• Work in a safe manner in accordance with provincial and federal safety legislations, as well as good use of common sense. Report any potential hazards and unsafe behaviour to the Store Owner to have the situation corrected.

Abilities:

• Ability to provide exceptional customer service.
• Ability to maintain a professional demeanour at all times.
• Ability to always follow all Health and Safety procedures.
• Ability to set a good example by always following company policies and procedures.
• Ability to work co-operatively in a team atmosphere and have a positive attitude.
• Ability to work a flexible schedule including weekends, evenings, and holidays.
• Ability to communicate orally and in writing effectively and efficiently.
• Ability to continually develop professional skills and knowledge base.
• Ability to do multiple tasks at once.

Thank you for considering joining our team!
Please send your resume to [email protected].

Yard Supervisor

Position: Full-time
Overall Summary of Duties
Responsible to assist in the overall operation and level of service given in the lumber yard. Ensures professionalism, customer service and store security is maintained at the highest level.
He or she works in the yard as designated, serving customers, preparing loads, storing inventory, and maintaining yard clean-up.

Benefits include:

• Employee Group Benefits Plan
• RRSP Program
• Employee Discounts
• Competitive wages

Key Responsibilities

• Follow Richmond BMR standards.
• Ensure exceptional customer service is provided with every interaction.
• Ensure customers are created promptly after entering the yard.
• Carefully check all customer pickup slips and/or load build copies to be sure products are shipped accurately.
• Receive delivery trucks and place all new stock or special-order product in its correct spot as you receive it.
• Properly note and report any backorders, short ships, returns, etc.
• Receive delivery trucks and place all new stock or special-order product in its correct spot as you receive it.
• Load trucks the day before expected delivery dates as required.
• Maintain and handle each company vehicle as if he or she owns it.
• May be required to make deliveries when needed.
• Maintain and clean daily yard areas (lumber piles, shed and storage areas).
• Responsible for opening the yard, unlocking sheds, opening trailers etc. at the beginning of each day.
• Responsible for checking yard, locking sheds, closing trailers etc. at the end of each day.
• In winter, shovel out lumber aisles, gas storage areas, rear deck and store entrances.
• Attend store meeting, training sessions etc. as required.
• Work on additional assignments as assigned to you by the Store Owner.
• Work in a safe manner in accordance with provincial and federal safety legislations, as well as good use of common sense. Report any potential hazards and unsafe behaviour to the Store Owner to have the situation corrected.

Abilities:

• Ability to provide exceptional customer service.
• Ability to always maintain a professional demeanour.
• Ability to always follow all Health and Safety procedures.
• Ability to set a good example by always following company policies and procedures.
• Ability to work co-operatively in a team atmosphere and have a positive attitude.
• Ability to work a flexible schedule including weekends, evenings, and holidays.
• Ability to communicate orally and in writing effectively and efficiently.
• Ability to continually develop professional skills and knowledge base.
• Ability to do multiple tasks at once.

Assets:

• Previous experience in a management or supervisory role.
• Bilingualism.

Thank you for considering joining our team!
Please send your resume to [email protected].

Sales Associate

Position: Full-time
Overall Summary of Duties
The Sales Associate, reporting to the Store Manager and Store Owner, is responsible for providing prompt courteous and efficient service to customers, advising them on appropriate merchandise and related items. The Sales Associate must perform all assigned tasks with sufficient speed and accuracy to avoid adverse impact on the level of customer service and to contribute to the profitability of the business.

Benefits include:

• Employee Group Benefits Plan
• RRSP Program
• Employee Discounts
• Competitive wages

Key Responsibilities

• Follow Richmond BMR standards.
• Ensure exceptional customer service is provided with every interaction.
• Ensure all employees and customers are always treated with respect.
• Advise customers on appropriate merchandises and related items.
• Ensure knowledge of all products carried in yard and store.
• Process special orders for non-stock or out of stock items, obtaining proper payments and signatures.
• Communicate product knowledge to customers as appropriate.
• Report low or out of stock items to inventory supervisor.
• Ensure phones are answered promptly and calls are forwarded efficiently.
• Relieve cashier when necessary.
• Always stay busy by either helping your colleagues, tidying the store, answering the phones, etc.
• Assist with unloading and receiving of stock.
• Ensure a work environment is maintained that promotes high productivity and morale.
• Suggest rule, policy and/or procedural changes when you believe they would improve efficiency, sales, profits, morale, etc.
• Attend store meeting, training sessions etc. as required.
• Work on additional assignments as assigned to you by owner.

Abilities:

• Ability to provide exceptional customer service.
• Ability to always maintain a professional demeanour.
• Ability to always follow all Health and Safety procedures.
• Ability to set a good example by always following company policies and procedures.
• Ability to help customers solve building problems.
• Ability to understand the POS system, and Global Payments terminal.
• Ability to communicate product knowledge to customers.
• Ability to build special displays and signage for sales, promotions, and other events.
• Ability to mix paint, taking appropriate safety precautions when mixing paint and making an effort to minimize waste.
• Ability to cut pipe, glass, make keys etc.
• Ability to participate in regular cycle counting and assist in taking inventory counts.
• Ability to always maintain cleanliness.
• Ability to help customers with carrying out large or heavy items.
• Ability to work co-operatively in a team atmosphere and have a positive attitude.
• Ability to work a flexible schedule including weekends, evenings, and holidays.
• Ability to communicate orally and in writing effectively and efficiently.
• Ability to continually develop professional skills and knowledge base.
• Ability to do multiple tasks at once.

Thank you for considering joining our team!
Please send your resume to [email protected].

Inventory Manager

Position: Full-time
Overall Summary of Duties
The Inventory Manager is responsible for maintaining accurate inventory records and reports to the Store Owner. The Inventory Manager performs all assigned tasks with sufficient speed and accuracy to avoid adverse impact on the level of service to customers.

Benefits include:

• Employee Group Benefits Plan
• RRSP Program
• Employee Discounts
• Competitive wages

Key Responsibilities

• Follow health and safety practices in all tasks at all times.
• Act as an internal inventory auditor with sole responsibility for performing and maintaining cycle counts.
• Alter inventory quantity as necessary to obtain proper inventory level/counts.
• Review discontinued item report. Review previous sales history of these items to see if discounting and clearing of the item is appropriate or if a replacement item is necessary.
• Review gross margin report. Suggest changes regarding store inventory in order to maintain desired levels for maximum turnover and profitability.
• Ensure that all safety precautions are taken when loading and unloading trucks.
• Ensure the correct freight handling equipment is used to load and unload trucks.
• Make periodic reports on stock levels to store manager or assistant manager.
• Make suggestions for rule or policy changes when such changes would improve efficiency, morale, and/or operations in general.
• Always stay busy by either helping your colleagues, tidying the store, answering the phones, etc.

Abilities:

• Ability to provide exceptional customer service.
• Ability to maintain a professional demeanour at all times.
• Ability to lift 50 lbs.
• Ability to set a good example by always following company policies and procedures.
• Ability to price merchandise appropriately.
• Ability to work co-operatively in a team atmosphere.
• Ability to work a flexible schedule including weekends, evenings, and holidays.
• Ability to use a logical thought process.
• Ability to prevent loss or damage to merchandise in the receiving area.
• Ability to bring real or anticipated operating problems promptly to the attention of Management.
• Ability to communicate orally and in writing effectively and efficiently.
• Ability to pay attention to detail for extended periods of time.

Assets:

• Previous experience in a management or supervisory role.
• Bilingualism.

Hours of Work

• Hours of work are Monday to Friday, 7 am to 5 pm.

Thank you for considering joining our team!
Please send your resume to [email protected].

Floor Manager

Position: Full-time
Overall Summary of Duties
The Floor Manager reports to the Store Owner and is responsible for store operations, including maintenance of facilities, inventory control, marketing, merchandising, sales, cost containment, personnel management and motivation. The store manager accomplishes his or her objectives by personal action and/or delegation of responsibility as appropriate. The store manager performs all assigned tasks with sufficient speed and accuracy to ensure courteous and prompt customer service is maintained at all times.

Benefits include:

• Employee Group Benefits Plan
• RRSP Program
• Employee Discounts
• Competitive wages

Key Responsibilities

• Follow Richmond BMR standards.
• Ensure exceptional customer service is provided with every interaction.
• Ensure all employees and customers are treated with respect at all times.
• Direct the complete retail operation of the store within the specific guidelines of current company policy.
• Analyze internal and external changes that affect the store operation or goals and make or recommend changes or adjustments.
• Establish sales and productivity goals for operations and ensure that they are met.
• Track daily sales and compare them to projected sales.
• Develop new operational plans and procedures as changes make them necessary.
• Provide directions to store staff; ensure cash is always manned, understand the POS system, Moneris terminal and procedures related to purchases.
• Supervise in-store personnel to keep productivity at peak levels.
• Keep employees properly informed about the tasks assigned to them.
• Provide an environment that encourages high employee productivity and morale.
• Ensure that all personnel maintain the knowledge and skills necessary to provide good customer service and to maximize sales, with particular attention to add-on sales opportunities.
• Recognize employees who provide exceptional customer service and/or demonstrate excellent skills.
• With the assistance of the Office Manager, develop those personnel capable of assuming further responsibilities within the company.
• Facilitate prompt settlement of employee complaints and problems.
• With the assistance of the Office Manager, take appropriate disciplinary actions when employees are guilty of violating company rules and policies; maintain complete and accurate records of such actions.
• Maintain good communications with owner, management, and employees at all times.
• Maintain good customer relations through your presence on the sales floor, knowledge of products and services, and ability to assist customers.
• Facilitate the resolution of customer complaints.
• Manage inventory to maximize profit.
• Supervise the display of merchandise for maximum sales efficiency.
• Prepare sales associates for sales and promotional activities.
• Ensure merchandise is marked down in a timely and accurate way.
• Create in-store promotions to build traffic.
• Keep abreast of the competition in store area; communicate findings with owner and staff.
• Read trade publications, manufacturers’ literature, training materials, etc., to keep on top of industry trends and activities and to gain product knowledge.
• Take an active role in warehouse, inventory, merchandising, marketing, and sales activities to provide an example for employees and to maintain familiarity with all phases of store operations.
• Work on additional duties and assignments as assigned by management.
• Work in a safe manner in accordance with provincial and federal safety legislation, as well as use of good common sense. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.

Abilities:

• Ability to provide exceptional customer service.
• Ability to always maintain a professional demeanour.
• Ability to always follow all Health and Safety procedures.
• Ability to set a good example by always following company policies and procedures.
• Ability to help customers solve building problems.
• Ability to understand the POS system, and Global Payments terminal.
• Ability to communicate product knowledge to customers.
• Ability to build special displays and signage for sales, promotions, and other events.
• Ability to mix paint, taking appropriate safety precautions when mixing paint and making an effort to minimize waste.
• Ability to cut pipe, glass, make keys etc.
• Ability to participate in regular cycle counting and assist in taking inventory counts.
• Ability to work co-operatively in a team atmosphere and have a positive attitude.
• Ability to work a flexible schedule including weekends, evenings, and holidays.
• Ability to communicate orally and in writing effectively and efficiently.
• Ability to continually develop professional skills and knowledge base.
• Ability to do multiple tasks at once.

Assets:

• Previous experience in a management or supervisory role.
• Bilingualism.

Thank you for considering joining our team!
Please send your resume to [email protected].